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It is incredibly difficult to detect fraudulent emails – as spoofers have become increasingly sophisticated in their attacks. There are certain characteristics Internet users should look for, though, that are common to many spoof e-mails: • Personal information requests: An indicator of spoof e-mail is a request for the recipient to enter such sensitive personal information as a user ID, password or bank account number by clicking on a link or completing an e-mail form. • Sender’s address: E-mail recipients should not rely on the sender’s e-mail address to validate the true origin of the e-mail. While it may look legitimate, the “From” field be altered easily. • Greeting: Many spoof e-mails begin with a general greeting like, “Welcome User,” rather than being directed to a specific person. • Threats to accounts: Some spoof e-mails declare that the recipient’s account is in jeopardy and that authenticating information is required to keep the account from being closed, suspended or restricted. • Lost information: Consumers should be wary of claims that a company is updating its files or accounts. Companies like PayPal, eBay and other organizations with an established Internet presence and strong security measures are not likely to lose account information. • Links: Links that look like they connect to a particular site may have been forged. Always open up a new browser window and manually type in the Web site address. |